Quality

The quality system represents to Donati the implementation of a total quality management philosophy that manifests itself in different aspects of the company organization:

 

• Management of business activities as a way of increasing efficiency
• Selection and traceability of products
• Supervision and encouragement of individual and team staff performances.
• Supervision of suppliers’ reliability for products and services.  
• Management of business risk
• Simplifications of procedures and reduction of risks.
• Customer satisfaction monitoring
• Management’s review.

 

For this reason Donati works with a quality management system certified ISO 9001:2015.