The quality system represents to Donati the implementation of a total quality management philosophy that manifests itself in different aspects of the company organization:
- Management of business activities as a way of increasing efficiency
- Selection and traceability of products
- Supervision and encouragement of individual and team staff performances.
- Supervision of suppliers’ reliability for products and services.
- Management of business risk
- Simplifications of procedures and reduction of risks.
- Customer satisfaction monitoring
- Management’s review.
For this reason Donati works with a quality management system certified ISO 9001:2015.